Is there a time limit to claim compensation for an injury?

Yes there is. For most personal injury claims, the claim has to be made within three years from the date of the accident. If the claim arises from something that has happened over a period of time such as a repetitive strain injury caused by the type of work carried out during employment, then the three year period starts from the date of knowledge. The relevant date would be the date when the individual realises that the type of work has caused the injury. If your compensation claim arises from an accident on an aeroplane or a cruise ship, then you have a period of two years from the date of the accident in which to make the claim. A minor (child under the age of 18) has until their twenty-first birthday to pursue a claim for an injury caused. These timescales are known as the limitation period. If settlement has not been achieved within limitation then Court proceedings will need to be issued to keep the claim alive.

Is Legal Aid available for my personal injury claim?

No. Legal Aid is no longer available for personal injury claims in England and Wales. However, there are other methods of funding a personal injury claim such as a Conditional Fee Agreement, also known as “No Win – No Fee” agreements or “Damages Based Agreements”.

Can you help me with representation at a Coroner’s Inquest?

There is usually an Inquest to deal with the cause of death and the inquest has no impact on the personal injury claim. Inquests are not permitted to determine blame and the conclusion (verdict) will not identify someone as having criminal or civil liability. For many inquests, it will not be necessary for us to attend but if we feel that it is necessary then we will be there.

Does it matter that I am not close to one of your offices?

Not at all. We have clients who live all over the country and the majority of our communication occur via the telephone, email and written correspondence.

I am unhappy with my current legal team, can I change my legal team during my personal injury claim?

You have the right to change your legal advisor if you are unhappy with their services and you find another Lawyer willing to take on your case

I already have a solicitor but they are not listening to me. Can I change?

Sometimes in particularly complex cases you may feel like your solicitor does not understand you and is not listening to how affected you are as a result of the accident. This may be because they do not have the specialist knowledge to deal with your claim.

You have the freedom to choose who handles your claim. You can change solicitors at any time during your personal injury claim. You do not need to give your solicitor a reason for wanting to change.

We have taken over conduct of cases for clients who were being pushed to settle their cases before it was appropriate to do. Many of those clients had injuries that had not been properly investigated and not all of their financial losses had been included within their claim.

I am not happy with my solicitor. When should I change solicitors?

You can change solicitors at any time but it is important that you act quickly if you do want to change.

You have the freedom to choose who acts on your behalf. If you are unhappy with the service you are receiving from your solicitor or you feel as though they are not listening to you, you may want to consider changing straight away before any damage is done to your claim. We would recommend you contact us for a second opinion as quickly as possible so that we can advise you further.

How do I change solicitors?

Once you have made the decision to change solicitors, we will deal with the transfer of your file on your behalf. You do not need to speak to your current solicitors at all or provide any reason to them for the transfer.

We will contact them and advise them that we have been instructed on your behalf and ask for your file to be sent to us. We will preserve their right to claim costs so that there is no charge to you.

Can you visit me at home or in hospital?

Yes of course. Although most communication with clients today is via email, telephone or Skype and very few face to face meetings take place any more. Only in exceptional circumstances will we visit you in hospital. This is because we simply want you to focus on getting better – you can deal with the legal side of things when you are out of hospital and feeling better

Will I have to deal with lots of paperwork to bring a personal injury claim?

At the very beginning of a claim we do have to send you quite a lot of documentation such as our engagement letter with you, any documents about how the claim is being funded and also some forms of authority for you to sign and return to us. At the same time we will send you a useful note, which explains what is involved in making a personal injury claim.

We do try to keep the paperwork to a minimum and, where possible, we will complete all forms for you and all you will need to do is read them and sign, date and return them. We do of course also send you a prepaid envelope so that returning the documentation to us does not cost you anything either.

Will I need to may any upfront payments to make my personal injury compensation claim?

Absolutely not! If we have to pay any money to a third party (known as disbursements), for example, paying your doctor for copies of your medical records, we will pay for these up front. During the course of your claim, you will not be out of pocket.

How will you get the medical evidence to support my claim?

We will obtain copies of your medical notes and records from your GP and Hospital (if attended). Once received, we will then instruct an independent medical expert to examine you and provide us with a medical report. The medical report will provide details as to the injury suffered and it will also state whether or not any future treatment is recommended to aid your recovery. The report will also provide us with an estimate as to when a full recovery should take place, if it has not done so already. Based on the contents of the report it will allow us to place a valuation on your claim for compensation.

How long do personal injury claims take to settle?

It is not possible to provide an answer to this question as each claim is different. Usually claims where liability is admitted will settle a lot sooner than those cases where arguments over liability continue.

No case will settle until either the client has made a full and complete recovery from the injuries suffered or the medical evidence confirms that ongoing symptoms will continue for a specified period or will be permanent.

Will I have to go to court during my personal injury claim?

In all likelihood no, 95% of our cases are settled without the need to go to court. If you do need to go to court, you should rest assured that our legal team will ensure that you are looked after, and that your case is presented to the very highest professional standard.