By using our website you are deemed to have read, understood and accepted the terms of this policy. If you do not agree to be bound by these terms, please do not use the website.
The website may contain links to the websites of third parties. If you follow a link to any of these websites, please note that these websites are subject to their own privacy policies and we do not accept any responsibility or liability for these policies or their use of your personal information. Please check these policies before you submit any personal data to these websites.
Please be aware that this policy may change from time to time and that such modifications are effective immediately, from the time they are included on our website.
Data protection privacy notice
We are Shakespeare Martineau LLP, trading as Lime Solicitors a limited liability partnership registered in England and Wales with number OC319029. Our registered office is situated at No.1 Colmore Square, Birmingham, England, B4 6AA.
What information do we collect?
We collect personal information concerning a person or organisation for the purposes of assessing whether we may enter into a professional relationship with that person/organisation, and subsequently in the course of that professional relationship.
Whilst we cannot list all types of information we may gather in the course of our professional relationship with you, this may include:
- your full name;
- contact information such as your address, telephone number, e-mail address, the company you work for, and your job title or position;
- your preferences in respect of marketing materials;
- your financial information e.g. in relation to paying for services;
- your image (e.g. CCTV or photos when attending our meetings or events);
- personal information provided to us by you or generated by us in the course of providing legal services to you;
- health or religious beliefs (e.g. for the purposes of access or dietary requirements);
- and any other information you voluntarily provide to us.
What do we use the data for?
We use the information you provide primarily for the provision of legal services.
In addition we use personal data for the following additional purposes:
- compliance with legal and regulatory obligations and good practice, e.g. identifying clients and verifying their identity, and preventing money laundering and terrorist financing;
- operational reasons, such as recording transactions, training and quality control;
- statistical analysis;
- updating and enhancing client records;
- analysis to help us manage our practice;
- staff administration and assessments, monitoring staff conduct, disciplinary matters;
- credit reference checks via external credit reference agencies;
- marketing our own products and services to you (where appropriate);
- to keep your information and marketing preferences accurate;
- to pursue available remedies or limit any damages that we may sustain.
Basis of processing
The basis of processing for the provision of legal services is the performance of our obligations under our contract with you (or to take steps at your request to enter into a contract with you). You are under no obligation to provide your personal data but failure to do so will mean that we either cannot accept instructions from you or will not be able to provide appropriate legal advice.
The basis of processing for the additional purposes is our legitimate interests, which are the improvement of our ability to provide legal services, compliance with our regulatory obligations, and where appropriate marketing our products and services.
Who we share your information with
Our work for you may also require us to give your information to third parties such as expert witnesses, credit reference agencies, service providers, representatives and agents, law enforcement agencies, regulatory bodies, auditors, brokers, insurers and other professional advisers.
Where we store your information
In limited circumstances, the data that we control may be transferred to, and stored at a destination outside of, the European Economic Area (“EEA”). For example, we use a limited number of suppliers for the purpose of supporting our business processes that are based in a different jurisdiction. We take appropriate steps to ensure that your information is treated securely in accordance with applicable laws.
How long do we store your information?
We retain your personal information in accordance with applicable regulation, law and our document retention policy. We will never retain your information for longer than is necessary.
For more information on our retention periods, please contact [email protected].
Under data protection legislation, you have a right of access to the personal data we hold about you, and a right to rectification, erasure, restriction of or objection to processing, and the right to data portability, as set out in the General Data Protection Regulation. You should let us know if you believe the information we hold about you needs to be corrected or updated.
In order to exercise these rights, please contact our Data Protection Officer on 0121 214 0000 or at [email protected]
Should you be unhappy with our processing of your personal data, you have a right to complain to the Information Commissioner’s Office, which is the regulator for data protection.
If you send us personal data about anyone other than yourself you will ensure that you have any appropriate consents and notices in place to enable you to transfer that personal data to us, and so that we may use it for the purposes for which you provide it to us.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
We use the following cookies:
- Google Analytics
- AdWords Conversion Code
- Tag Manager
- Call Conversion Code
These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
To find out more about cookies, including how to see which cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout
Use of information
When you use the website you may provide us with personal information, such as your name and email address, in order for you to request a service (e.g. brochure request).
If you choose to provide us with information about yourself then you agree that we may use this information to contact you by methods such as post or email, or we may send you bulletins which we believe may be relevant to you. We will not pass any of this information on to any third party organisation.
You may opt-out by emailing us at any time at [email protected] inserting ‘UNSUBSCRIBE’ as the subject or when checking certain boxes on the forms which we use to collect your personal information. Please note that all the information you provide to us will be stored and processed in the United Kingdom.
We will not disclose any of your personal information supplied to us on the website to a third party without your consent, unless we believe in good faith that the law requires it or that our rights or property need to be protected.
The internet is not a secure medium and we do not accept any responsibility for any harm or damage incurred as a result of sending personal information to us over the internet or if we send such information the same way at your request.
If you have any questions or concerns relating to this policy please contact: Head of Risk, Shakespeare Martineau, No 1 Colmore Square, Birmingham, B4 6AA.