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never event claims frequently asked questions

According to the NHS, Never Events in healthcare are defined as “serious incidents that are entirely preventable because guidance or safety recommendations providing strong systemic protective barriers are available at a national level, and should have been implemented by all healthcare providers” (NHS). The fact that these events are avoidable can make them cause emotional upheaval and unnecessary stress to any patients who may experience them. We understand how this may feel, which is why we try and do our utmost to help patients who turn to us for legal advice. We provide transparency throughout all clinical negligence claims, and Never Events compensation claims are no exception.
  • Wrong site errors during surgery
  • Scalding patients with heated surgical equipment
  • Retained foreign objects post-surgery
  • Misplacing of gastric tubes
  • Administering incorrect insulin doses
  • Use of incorrect implants/prosthetics
  • Overdose of methotrexate for cancer treatment
  • Administering medication incorrectly (i.e via an incorrect route)
  • Incorrect administration of midazolam during sedation
If a Never Event occurs during a patient’s treatment, they or their carers or loved ones should be told. The healthcare provider can notify about the Never Event either face-to-face, or by phone call or written letter. However, if you suspect that you or your loved one have experienced a Never Event, but have not been properly notified, you may still be eligible to claim for Never Event compensation.
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