How our GP negligence specialists can help

GP negligence frequently asked questions

Simply put, a referral is necessary when the guidelines say so (more often or not produced by NICE). So for example, a patient over 40 years old with abdominal pain and weight loss should lead to a referral to a consultant within two weeks. If not, the GP may have a case to answer. GPs must set out a clear plan with each of their patients. Are further tests necessary, if so why, and what will those tests consist of? A GP must then follow up those tests with further review and advice.  GPs are responsible for the acts and omissions when dealing directly with patients but, as they often run a surgery in partnership with others, they also have responsibility for the proper functioning of systems in place.   Therefore, a failure to provide a follow-up letter or to arrange a test may lead to a GP being found liable for negligence in litigation. 
Now that telephone and virtual consultations have become a normal way to see your GP, there is a real danger that a full examination of presenting conditions will not be made. In turn this may mean GPs start to miss ‘red flags’ for various conditions and fail to provide a service for those with more complex conditions.  
Many claims against GPs will involve one or more of the following: 
  • Failure to refer a patient to a specialist consultant; 
  • Delay in treating a condition, leading to a failure to refer; 
  • Failure to notify a patient when an abnormal test result is received; 
  • Failure to action an abnormal test result; 
  • Failure to advise a patient what symptoms they should be on the lookout for – where deterioration will require specialist attention. 
As with most medical negligence claims, you have three years from the date you received negligent treatment, or the date you became aware there was negligence. 

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