Faulty Consumer Goods Compensation Claims | Lime Solicitors : Lime Solicitors

How our faulty consumer goods specialists can help

Our team represents both individuals and large groups of people in bringing compensation claims for injuries or illnesses caused by faulty consumer goods. If you or a loved one have purchased a product that has put your health at risk or caused you harm or an injury, let us know today and we’ll determine how best we can help you.

In our FAQ section below we look at the definition of a product and how to make a claim.

Call us free today to see how we can help you understand your options on 0808 164 0808, or request a call back if you’d like one of our no-win, no-fee experts to call you.

Need some fast free guidance? Read our frequently asked questions.

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Our approach to faulty consumer goods claims

Listening to your story and understanding what’s happened
Determining the next steps in your legal case and handling it for you
Doing what we can to achieve the best possible outcome

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No win, no fee personal injury legal advice

We are usually able to offer no win, no fee agreements (also known as Conditional Fee Arrangements (CFAs)) to our personal injury clients. In ‘no win, no fee’ agreements there are no up-front costs for you and if you don’t win, we don’t get paid.

To learn more about funding your personal injury claim click here >

What other funding options do you offer?

What about court fees and expert’s fees? What happens if I lose my case?

In most cases we will arrange ‘After the Event’ (ATE) insurance on your behalf to cover expenses such as court and expert fees and any legal costs awarded against you should you lose your claim. However, if you have a ‘Before the Event’ (BTE) insurance policy included in your home, car or credit card insurance then we will look to use that insurance to cover the legal costs and an ATE policy should not then be needed

What happens when I win my case – who pays the costs?

When we win a claim, some of your legal costs are likely to be paid by those responsible for your injury or illness, and this liability is often covered by an insurance company. Our agreement with you will usually state that a percentage of your compensation, which we will agree with you at the outset, will be paid to us to contribute to the work that we have done for you. We will also charge a success fee for taking the risk of not being paid if the claim isn’t successful. For certainty we will give a guaranteed cap as to the percentage of compensation that we will charge.

Financial support for serious injury patients

Where appropriate, we will seek to secure early payments to help people where they are suffering financial hardship, to fund rehabilitation and to assist with employment issues.

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Get in touch with our no win, no fee faulty consumer goods solicitors today

If you need to talk to someone sooner you can call us for free on 0808 164 0808

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faulty consumer goods frequently asked questions

What is defined as a product?

The definition of a product is very wide and it essentially includes most items that we use. Recent defective product compensation claims include:

defective child seats
exploding E-cigarettes
contaminated food
defective furniture and/or upholstery
dangerous toys – such as exploding hover boards
faulty cars
defective medical products

I didn’t buy the product that caused me harm, can I still claim?

You can make a claim for compensation, whether you bought the product, borrowed it or used it, for example, at work.

What is the time limit to make a fault goods claim?

There are strict time limits for personal injury claims relating to defective products. Generally, you have three years from the date of damage or injury, although there are a few exceptions, which our legal team will be able to advise you upon. There is a ‘longstop’ period which suggests that a claim cannot be made more than ten years after the product was put into circulation.

What is a group action and what are the benefits of a group action product liability claim?

A group litigation order permits a number of claims which give rise to common or related issues (of fact or law) to be managed collectively. The benefits of a group action are that the costs liability is spread across a number of different people; information and documentation can be shared; claims are progressed consistently; and normally a number of test cases will be heard to determine the outcome of the group of cases.

What is a Product Liability Compensation Claim?

Where a product is defective you may be entitled to bring an action under the Consumer Protection Act or for negligence for death, personal injury and damage caused to private property.

Disclaimer

In general you have three years from the date of injury or reasonable knowledge of injury to bring a compensation claim. There are some exceptions to this rule for instance where the matter involves a child in which case the child has three years from the date of their 18th birthday to bring a claim, therefore expiring on the individual’s 21st birthday.

It is important to speak to a legal team as early as possible to avoid any issues with limitation dates.

Faulty Consumer Goods

How our faulty consumer goods specialists can help

Our approach to faulty consumer goods claims

No win, no fee personal injury legal advice

Kind words from our clients

Our faulty consumer goods experts are here to guide you

Tony Hannington

Martin Usher

Vicky Blodwell

Garry Dickinson

Kathryn Hart

Peter Jones

Rose Gibson-Harper

Kevin Harper

Kent Pattinson

Simon Pimlott

John Greenall

Neelam Chauhan